Cookie Policy

Last updated: 13.08.2020

This Cookie Policy is designed to provide you with clear and accessible information about the cookies used by Spyse OÜ on the Website ("we", "us" and "our") and the choices you have to control them.

For further information on how we use, store and otherwise process personal data, please refer to our Privacy Policy . If you have any questions about this Cookie Policy, please contact us at: dataprotection@spyse.com

By continuing to browse the Website, you are agreeing to our use of cookies for the purposes specified herein.

What are cookies and why do we use them?

A cookie is a small text file that can be automatically placed on your computer, mobile or any other device when you access or otherwise use the Website or Services and further recalled by a web server that placed the cookie.

Cookies allow us to recognize your device, store certain information related to your preferences and past actions and provide you with the improved user experience, so you will not be required to insert the same details for multiple times.

What type of cookies we use and what are they used for?

We use different types of cookies:

Strictly necessary cookies. These are cookies that are required for the operation of the Website. They include, for example, cookies that enable you to log into secure areas of the Website. The essential cookies do not collect your data that could be further used for marketing purposes. Should you opt to block the essential cookies in your web browser, then you may be prevented from accessing or using the Website and Services provided by us.

Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around the Website when they are using it. This helps us to improve the way the Website works, for example, by ensuring that users find what they are looking for easily.

Functionality cookies. These are used to recognize you when you return to the Website. This enables us to personalize our content for you and remember your preferences.

Cookies on this Website may be delivered in a first-party (set by us) or third-party (set by another service provider) context. Cookies can be deleted following your closing of the web browser (session cookies) or remain stored on your device during the definite period until they reach the expiry date or unless deleted by you (persistent cookies).

First-party cookies. This website will set some cookies that are essential for the Website to operate correctly. These cookies, none of which capture personally identifiable information, are as follows:

  • acc – this cookie is a unique visitor identifier cookie used for user identity verification and cross-site requests forgery prevention;
  • sessionid – this cookie identifies your website session;
  • accept_cookies – this cookie is a flag that confirms the visitor's explicit consent with the cookie policy;

Third-party cookies. Our websites set several types of third-party cookies, and we do not control the operation of any of them. The third-party cookies that may be set include: Essential cookies. For security reasons, we use _cfduid cookie that helps Cloudflare, one of our service providers, to detect malicious users of the Website and Services. The _cfduid cookie collects and anonymizes end-user IP address, and it cannot be used to personally identify the end user. For more details, please refer to the additional information on _cfduid cookie published by Cloudflare;

  • Analytical/performance cookies. Hotjar and Google Analytics enable us to understand which Services were used and which content was accessed by you so we could measure the Website performance. The information we collect can be further used to generate reports regarding the use of our Website and Services. However, such reports contain aggregated information only, and do not allow to identify single users individually.

    For more information on the Google Analytics cookies, please refer to the following privacy policy: https://policies.google.com/privacy?hl=en

    For detailed information on Hotjar, please refer to the following link: https://www.hotjar.com/legal/policies/privacy.

  • Functionality cookies. In some cases, we use functionality cookies to customize our Website and Services. For this purpose, we can use the cookies provided by Intercom that enable you to communicate with the Website through a live chat. The Intercom cookie allows the Website to recognize a returning user and provides such user with the access to their conversation and data provided through a live chat for a period of 1 (one) week, unless deleted earlier. For more details, please refer to the additional information published by Intercom.

    For detailed information on Intercom, please refer to the following link: https://www.intercom.com/legal/cookie-policy

How can you manage cookies on your device?

You can control and manage cookies using your web browser. Please note that removing or blocking cookies can impact your user experience and some functionality may no longer be available as described herein.

Most browsers allow you to view, manage, delete and block cookies. Guidance on how to control cookies for common browsers is linked below:

To find information related to other browsers, please visit the browser developer's website.

Should you decide to deactivate the use of your data by Google Analytics across all websites, please use the following link: http://tools.google.com/dlpage/gaoptout. In order to deactivate Hotjar, please use the following link: https://www.hotjar.com/privacy/do-not-track/.

Changes to this Cookie Policy

We may update this Cookie Policy at any time and, therefore, we encourage you to review this Cookie Policy regularly to stay informed about our use of cookies.

The date at the top of this Cookie Policy indicates when it was last updated.